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Employee Directory

Find e-mail addresses and telephone numbers of Reliable Insurance Managers, Inc. employees.


New Sales Team
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Reliable Insurance Managers, Inc.
Office Number (713) 227-7283 Ext. 14
Fax Number (281) 647-6516
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Renewal Sales Team
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Reliable Insurance Managers, Inc.
Office Number (713) 227-7283 Ext. 14
Fax Number (281) 647-6516
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Customer Service Manager
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Reliable Insurance Managers, Inc.
Office Number (713) 227-7283 Ext. 16
Fax Number (281) 647-6516
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Ryan Nickels
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Reliable Insurance Managers, Inc.
Office Number (713) 227-7283
Fax Number (281) 647-6516
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Customer Service
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Reliable Insurance Managers, Inc.
Office Number (713) 227-7283 Ext. 16
Fax Number (281) 647-6516
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Employment Opportunities

Join our team!

Are you looking for a job where you can have pride in the place you work? Grown with the company? Fast pace, structured environment? Great pay and benefits? Even work remotely? Then you need to contact us immediately!

Working at Reliable Insurance Managers is rewarding. We help customers protect their loved ones and valuables. We help them get back on track after an accident or disaster. And, we help people plan ahead for the future they want. 

We hire the best employees to serve our customers. We are seeking detail oriented individuals to work in a fast paced, team-oriented environment.  

Our employees are challenged, trained, and empowered. We help each other grow professionally and personally.

We Are Looking for Candidates With

  • Accurate typing skills
  • Knowledge in the position they are seeking
  • Proficiency in Microsoft Office Suite or Google G Suite

What You Can Expect

  • Next Steps:  Competitive candidates may be invited to participate in the interview process.
  • Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work opportunity.

What’s In It For You

  • Competitive Benefits, Pay and Bonus Potential
  • Volunteer opportunities
  • Mentoring, Professional Designations, Employee Development, and more!
  • We embrace Diversity and Inclusion

Employment Type:
Regular Full-Time/1099

Weekends:
Not Required

Apply for marketing, sales, customer service, management, accounting or administrator by submitting your resume to csr@reliableins.net or call 713-227-7283 x 12

Marketing

We have hard-working agents making a difference insureds every day and we're looking for motivated, self-starter, who is passionate about making a difference to them. Does this sound like you?

You will focus on the our appointments,  technologies, initiatives and processes to help agents and their team members maximize sales opportunities. In addition you will engage with agents and their team members to influence the adoption of tools and business processes within agents offices.

Marketing Reps will be a work remotely position which requires the rep to work out of his/her home.

Duties and Responsibilities:

    • Facilitates established recruitment strategies to identify and recruit qualified candidates for State Farm Agent positions
    • Explains agency opportunity to applicants, completes interviews, and conducts candidate assessment of interested candidates
    • Leverages previously established relationships with colleges/universities and community organizations to identify and recruit qualified candidates
    • Communicates all aspects of the Agency opportunity effectively to a variety of internal business partners (this may include creating, developing, and/or delivering presentations)
    • Strong communication and interpersonal skills
    • Effective at handling multiple assignments and tasks
    • Strong relationship building skills
  • Provides process support to assigned agents regarding high-priority marketing and technology initiatives
  • Maintains a virtual agent office visits to provide process coaching
  • Works with assigned market area leadership and business partners on executing strategic vision and business plans to align with company goals and priorities
  • Plans, organizes and executes work within assigned area and is an accountable for meeting established goals and targets for high-priority initiatives
  • Contributes to a work environment conducive to employee motivation, teamwork, superior customer service, quality, confidentiality, conflict resolution, and productivity

We Are Looking for Candidates With

  • Past sales, marketing, and sales training experience is desired
  • Working knowledge of our software and/or corporate technical training experience
  • An understanding of our marketing systems, product lines, processes in the agent office environment. Influence agent execution of consistent processes to achieve their goals, grow their business, and exceed customer expectations
  • Relationship building, self-starter, entrepreneurial skills and is driven
  • Full knowledge and understanding of Microsoft Office (especially Outlook, OneNote, Excel, and Word) or Google G Suite (Docs, Forms, Spreadsheet, Calendar)
  • Strong written and oral communication skills
  • Strong ability to coach others
  • The aptitude to learn new systems and processes
  • A passion to work with others one-on-one and in group settings, both in person and virtually
  • The talent to well independently, virtually and with initiative to accomplish goals and produce results
  • The ability to handle multiple priorities/projects
  • Agency experience

You will market to insureds and insurance agents using email, social media, phone, fax and face to face. You will create new business for our locations and sign up new agents/agencies. Must have a an upbeat personality, not afraid of rejection, 2 years insurance sales experience required, technology savvy and problem solving skills.   

Insurance Sales Agent

This opportunity is the back bone of a great career with Reliable Insurance Managers.

 

Duties and Responsibilities of these roles may include:

  • Successful completion of required training programs
  • Knowing where to find the answers to a variety of insurance-related questions and helping the customer understand the next steps in the process
  • Providing emergency assistance and taking detailed messages personnel as needed
  • Providing a remarkable customer experience by communicating clearly, professionally and empathetically
  • Communicating with customers in a courteous manner using approved scripts via phone or written correspondence
  • Working in a collaborative team environment while meeting quality standards
  • Maintain quality, accuracy and professionalism in a fast-paced environment
  • Ability to multi-task and adapt to changing environment
  • Escalate problems or inquiries as needed
  • Accountability to your team, work, and schedule
  • Listen and communicate clearly, professionally and empathetically
  • Work from established procedures, scripts and job aids and handle multiple computer applications while helping customers on the phone
  • Selling Reliable Insurance Managers insurance products through our inbound customer care center
  • Applying industry and product knowledge to provide accurate rate quotes
  • Fulfill state licensing and continuing education requirements as applicable

What You Can Expect

HOURS OF OPERATION:   9AM-6PM Central 5 days a week work environment driven by our customer demands. Employees may be expected to work in  irregular hours, weekends, and holidays based on workload and job requirements. Employees' work schedules may change based on business need. Multiple shift and roles are available and can include:

  • Overnight and weekend shifts
  • Part-time and full-time opportunities 
  • You will be asked to provide your shift availability during the application process.

 

SALARY:  Subject to complexity of the openings with a starting salary of $15.00/hour PLUS COMMISSION. Merit reviews are conducted annually to reward associates with performance-based pay increases.  As you continuously grow, your pay often grows too. Additionally, an annual bonus provides a way to reward eligible employees for their contributions and continuing commitment to the overall success of the State Farm® Companies goals.

TRAINING:  Selected candidates must be available for mandatory, paid training that can last from 5 to 7 weeks, depending on the position. The training schedule will vary depending on the position selected for and the hours required for the role. The designated training hours will be shared with selected candidates.

TELEPHONE MONITORING:  Positions are subject to telephone monitoring and/or recording for quality assurance and training purposes.

BENEFITS: These positions are eligible to participate in our total rewards benefits package which includes medical, dental,  vision and more. Leave is earned per day after the initial probationary period. if leave is not use it will be paid in bonus based on attendance from January 1 to December 31st of that year. 

NEXT STEPS:  Competitive candidates may be invited to participate in pre-employment testing and/or the interview process. This is where the excitement begins!

  

What’s In It For You

  • Competitive Benefits, Pay and Bonus Potential: Who doesn’t want money, right?
  • Volunteer opportunities: Get involved and give back to the community!
  • A Learning Culture: Mentoring, Professional Designations, Employee Development, and more!
  • Dress Code: We trust our employees to dress for their day.  That's right, we trust you
  • We embrace Diversity and Inclusion: We are one team and it is simply the right thing to do!

You will sale personal, commercial, life, health and benefits to insureds and insurance agents using our insurance rating software, agency management system and marketing software. You will create new business for our locations. Must have a an upbeat personality, not afraid of rejection, one year insurance experience required, technology savvy and problem solving skills. 

Insurance Customer Service Rep

This entry-level opportunity is the beginning of a great career with Reliable Insurance Managers. A Customer Service Representative is one of the first contacts for all of our customers resulting in every employee’s contributions making a difference in the lives of our customers. The Customer Service Representative role includes answering insurance service questions and assisting with the selling of Reliable Insurance Managers products to all customers.

 

By applying to this opening you are being considered for Customer Service (Unlicensed) openings. Additionally, we have positions that require Spanish bilingual skills. As Spanish bilingual positions are made available.

 

Duties and Responsibilities of these roles may include:

  • Successful completion of required training programs
  • Knowing where to find the answers to a variety of insurance-related questions and helping the customer understand the next steps in the process
  • Providing emergency assistance and taking detailed messages for agents and claims personnel as needed
  • Providing a remarkable customer experience by communicating clearly, professionally and empathetically
  • Communicating with customers in a courteous manner using approved scripts via phone or written correspondence
  • Working in a collaborative team environment while meeting quality standards
  • Maintain quality, accuracy and professionalism in a fast-paced environment
  • Ability to multi-task and adapt to changing environment
  • Escalate problems or inquiries as needed
  • Accountability to your team, work, and schedule
  • Listen and communicate clearly, professionally and empathetically
  • Work from established procedures, scripts and job aids and handle multiple computer applications while helping customers on the phone
  • Additional responsibilities for the licensed reps include:
  • Selling Reliable Insurance Managers insurance products through our inbound customer care center
  • Applying industry and product knowledge to provide accurate rate quotes
  • Fulfill state licensing and continuing education requirements as applicable

What You Can Expect

HOURS OF OPERATION:  The Customer Service Rep overall supports a 9AM-6PM Central 5 days a week work environment driven by our customer demands. Employees may be expected to work in  irregular hours, weekends, and holidays based on workload and job requirements. Employees' work schedules may change based on business need. Multiple shift and roles are available and can include:

  • Overnight and weekend shifts
  • Part-time and full-time opportunities 
  • You will be asked to provide your shift availability during the application process.

 

SALARY:  Subject to complexity of the openings with a starting salary of $15.00/hour. Merit reviews are conducted annually to reward associates with performance-based pay increases.  As you continuously grow, your pay often grows too. Additionally, an annual bonus provides a way to reward eligible employees for their contributions and continuing commitment to the overall success of the State Farm® Companies goals.

TRAINING:  Selected candidates must be available for mandatory, paid training that can last from 5 to 7 weeks, depending on the position. The training schedule will vary depending on the position selected for and the hours required for the role. The designated training hours will be shared with selected candidates.

TELEPHONE MONITORING:  Positions are subject to telephone monitoring and/or recording for quality assurance and training purposes.

BENEFITS: These positions are eligible to participate in our total rewards benefits package which includes medical, dental,  vision and more. Leave is earned per day after the initial probationary period. if leave is not use it will be paid in bonus based on attendance from January 1 to December 31st of that year. 

NEXT STEPS:  Competitive candidates may be invited to participate in pre-employment testing and/or the interview process. This is where the excitement begins!

  

What’s In It For You

  • Competitive Benefits, Pay and Bonus Potential: Who doesn’t want money, right?
  • Volunteer opportunities: Get involved and give back to the community!
  • A Learning Culture: Mentoring, Professional Designations, Employee Development, and more!
  • Dress Code: We trust our employees to dress for their day.  That's right, we trust you
  • We embrace Diversity and Inclusion: We are one team and it is simply the right thing to do!

You will service personal, commercial, life, health and benefits to insureds and insurance agents using our insurance rating software, agency management system and marketing software. You will service and create new business for our locations. Must have a an upbeat personality, not afraid of rejection, no insurance experience required, technology savvy and problem solving skills. 

Insurance Agency Manager

You will manage personal, commercial, life, health and benefits to insureds and insurance agents using our management software, insurance rating software, agency management system and marketing software. You will manage and create new business for our locations. Must have a an upbeat personality, not afraid of rejection, 2 years insurance sales experience, technology savvy and problem solving skills. 

Accounting and/or Bookkeeping

This position will support many functions within the Tax Department including but not limited to: federal and state income tax, premium tax, sales & use tax, property tax or tax filings.

We Are Looking for Candidates:

  • Who have strong critical thinking, leadership, accountability, communication and relationship building skills
  • Someone that has a graduated with a degree in accounting with a GPA of 3.5

What’s In It For You

  • Competitive Pay and Bonus Potential
  • Volunteer opportunities: Get involved and give back to the community!
  • A Learning Culture: Mentoring, Professional Designations, Employee Development, and more!
  • We embrace Diversity and Inclusion: We are one team and it is simply the right thing to do!

You will manage the accounting for personal, commercial, life, health and benefits to insureds and insurance agents using our accounting software, management software, insurance rating software, agency management system and marketing software. You will manage the accounting records and create new business for our locations. Must have a an upbeat personality, not afraid of rejection, 2 years accounting and/or bookkeeping experience, technology savvy and problem solving skills. 

Insurance Agency Administrator

You will administer personal, commercial, life, health and benefits to insurance agencies using our management software, insurance rating software, agency management system and marketing software. You will manage and create new business for our locations. Must have a an upbeat personality, not afraid of rejection, 2 years administration experience not insurance specific, technology savvy and problem solving skills. 

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